We hope you have an amazing stay! Please reach out if you have any questions or need anything while you’re here.
We look forward to hosting your stay!
Check-in is anytime after 3pm.
We offer keyless entry, and will share your code with you 2 days before your check-in date.
Once you arrive in your unit, please do a thorough walk-through and let us know right away if there is anything that needs attention.
Check out is before 11am on the day of your departure.
Before you leave, please:
- Close and lock all windows
- Turn the heat down to <58º F> (winter)
- Turn the AC up to <75º F> (summer)
- Log out of your apps on the TV
- Load dirty dishes in the dishwasher
- Take out garbage and recycling
- Check for all belongings
- We love to feature our guests on our Facebook timeline! Like and share our Facebook page. Don’t forget to post your beautiful picture with a caption of what you love about our home with #bornagainrentals to get a chance to win a free night stay!
We hope you enjoyed your stay and safe travels!
Our house is strictly non-smoking. Please do not smoke anywhere inside the house or on the patio.
The neighborhood has quiet hours between 12pm and 6am every day, including weekends. Please be respectful of your neighbors and keep TV and music volume down during these hours.
Pets must be approved on a case by case basis, and require a $25 one time pet fee and a $10 nightly rate. Please message us if you’d like to to bring your pet.
Network name: Total Play-0968
If you experience network issues, please give us a call.
In the Area
Check out some of our recommendations for restaurants and things to do in and around Playa Del Carmen, Mexico.